1-2 day tours: If the cancellation is made at least 72 hours in advance, a full refund (100%) will be provided. If the cancellation is made less than 72 hours in advance, a 70% refund will be provided. If the cancellation is made less than 48 hours in advance, a 50% refund will be provided. No refund will be given for cancellations made on the day of the service.
Multiday tours: If the cancellation is made at least 15 calendar days in advance, a full refund (100%) will be provided. If the cancellation is made less than 15 calendar days in advance, the refund will be issued minus actual expenses incurred (such as advance payments for transfers, hotel reservations, food purchases, tickets, etc.), but not exceeding 70% of the tour price. If the cancellation is made less than 7 calendar days in advance, a 50% refund of the tour price will be provided.